India has emerged as a key market for advanced refractory materials, with growing demand for high-quality undensified silica fume. At Henan Superior Abrasives (HSA), we recently had the opportunity to cater to an Indian refractory manufacturer seeking G94U Undensified Silica Fume with precise specifications.
Understanding the Customer’s Requirements
The customer, a leading refractory manufacturer in India, inquired about Undensified Microsilica 95U for refractory applications. Their specific requirements included:
- SiO2 content: Minimum 94%
- Density: Below 300 kg/m³
- Moisture: Maximum 1%
- pH: Around 7
- Flowability: Minimum 16 cm (measured with sodium hexametaphosphate solution)
- Color: Brown
- Packing: Jumbo bags
The customer initially requested a trial order of one 40 GP container (24 MT), with plans for regular monthly orders of 100 MT based on performance.
Tailored Solutions: Offering G94U Undensified Silica Fume
At HSA, we manufacture a wide range of undensified silica fume products, including G85U, G92U, G94U, and G96U, suitable for diverse industrial applications. For this inquiry, we recommended:
- Product: G94U
- SiO2 Content: 94%+
- Density: ~350 kg/m³ (slightly above 300 but well-suited for refractory use)
- Packing: 600 kg jumbo bags (with options for customization)
We also provided test methods and material samples to confirm compatibility with the customer’s requirements.
Negotiation and Pricing: Balancing Quality and Cost
The initial offer of $xxx/MT FOB Tianjin Port was revised after negotiations, aligning with the customer’s target of $xxx/MT FOB. Our pricing strategy ensured competitive rates without compromising quality.
To address the customer’s inquiries regarding:
- Flowability: We confirmed the test method using 100g microsilica, 80g water, and 0.5g sodium hexametaphosphate, achieving the desired spread of over 16 cm.
- Density: While our standard G94U density was ~350 kg/m³, we reassured the customer that it met all functional criteria for refractory applications.
Logistics and Delivery: Ensuring Timely Shipment
The customer emphasized the importance of timely delivery for scheduling with their shipping agent. We committed to dispatching the goods within seven days of payment, ensuring no delays.
- Packing and Loading: One 40 GP container could accommodate 26.4 MT of G94U, packed in 600 kg jumbo bags.
- Documentation: We promptly shared the COA (Certificate of Analysis), photos, and draft PO to finalize the agreement.
HSA’s Full Product Range
Satisfied with our responsiveness and product quality, the customer expressed interest in our other microsilica products for broader applications, including:
- Densified Silica Fume
- G85D, G92D, G94D, G96D: Ideal for construction, precast, and high-performance concrete.
- White Microsilica (Zirconium Silica Fume)
- ZSF94, ZSF95, ZSF96: High-purity options for specialized industries like ceramics and electronics.
- Custom Solutions: We also highlighted our ability to customize packing, color, and specifications based on unique customer needs.
Delivering Value with G94U Undensified Silica Fume
Through this case, HSA demonstrated its capability to deliver tailored solutions that meet stringent specifications for refractory applications. By offering:
- High-quality G94U Undensified Silica Fume,
- Competitive pricing
- Exceptional customer service,
we successfully laid the foundation for a long-term partnership with the Indian refractory manufacturer.
Why Choose HSA for Microsilica?
Henan Superior Abrasives is one of the largest manufacturers of undensified and densified silica fume in China. With a commitment to quality, competitive pricing, and customer satisfaction, we invite inquiries from global partners seeking reliable solutions.
Explore our full range of products, including G85U, G92U, G94U, G96U, G85D, G92D, G94D, G96D, and ZSF94-96, to enhance your industrial applications.
- Email: sales@superior-abrasives.com
- WhatsApp: +86-18638638803
